SHIPPING

ST. ROSE offers domestic and global shipping options.

We offer free ground shipping for all continental United States orders over $150 (excludes Puerto Rico, Guam, American Samoa, Alaska, and Hawaii). For deliveries outside of the continental United States, shipping will be calculated during checkout. Please email us at connect@st-rose.com and we will determine if we can accommodate shipping to your country or direct you to an alternate location. We are currently not able to deliver shipments to P.O boxes or APO/FPO addresses.

ORDER PROCESSING

Please allow up to 3 days for order processing. Please allow up to 5 business days for your order to be processed during holidays.

CARRIER AND TRANSIT TIMES 

US: Orders are shipped via ground transport within the US. Shipping can take 1-7 days with our carrier, UPS (usually one day within NYC).

INTERNATIONAL:  While typically must faster, please allow up to 4 weeks for global shipment. International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. ST-ROSE.com does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.

PLEASE NOTE: It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable and are unable to offer replacement or refund for incorrectly entered shipping information or packages left, stolen, or missing from an unreliable or unsafe shipping address. We are not responsible for carrier delivery delays and lost packages transit. If a package gets lost by the carrier, we will do our best to assist you and the carrier to find it. Please email connect@st-rose.com with any additional questions regarding shipping and delivery.